Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Structured Medication Reviews
A SMR is a structured, holistic and personalised review of an individual who is at risk of harm or medicines-related problems because of their current medicine regimen. It is not the act of re-authorising repeat prescriptions. A review of some specific medicines during a long-term condition review also does not constitute a SMR, which must consider all the medicines a patient is taking or using.
Structured medication reviews are currently being carried out by GPs and the clinical Pharmacist at the surgery. They often need more than 10 mins to do these reviews.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Online Access
Patient Access
Need help managing your NHS healthcare?
Do you want to help someone with their GP services, or choose someone to help you?
If you’re both patients at our surgery, you can apply to help someone manage their GP services or choose someone to help manage yours.
GP services are things like booking appointments, ordering repeat prescriptions and viewing medical records. You choose the services you want to get or give access to.
Find out how to Apply to manage someone’s GP services for them, or get help managing yours (NHS website)
This service is designed and run by the NHS, so your personal information is safe.
