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Cranbrook Surgery

Welcome to our new surgery website – we hope you find it useful

Save time – do it online!

Use our GP online service – AccuRx Patient Triage – for non-urgent queries and appointments, requests for prescriptions, private letters and sick notes. Please do not request for URGENT SAME-DAY appointments through this service – you will have to call us to book, or use the NHS app (subject to availability).

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Download the NHS App to view your GP medical record, book/ manage appointments, order repeat prescriptions, and more. Keep your notifications turned on in the app for alerts/ messages sent from the surgery. Select the image below for more information.


Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. You can also use NHS 111 online.


NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


In case of a life-threatening emergency, please dial 999.

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Need help managing your NHS healthcare?

If you’re both patients at our surgery, you can apply to help someone manage their GP services or choose someone to help manage yours.

GP services include booking appointments, ordering repeat prescriptions and viewing medical records. You can choose the services you want to get or give access to.

Find out how to apply to manage someone’s GP services for them, or get help managing yours (NHS website)

This service is designed and run by the NHS, so your personal information is safe.