Results of tests and investigations

You can call the surgery any day after 11:00am for the results of any tests. Please note that the receptionist can only share results to patients once the doctor has checked the results and given authorisation. In most cases, please allow 7 working days for results to be received from the hospital. If a doctor feels it is necessary we will contact you directly.

To avoid errors, the receptionists are not authorised to comment on your results beyond “normal” or “see the doctor/nurse” and cannot give you the actual numerical value of a test. We are advising all of our patients to download the NHS app as this will enable you to view all of your test results.

In order to maintain patient confidentiality, results can only be given to the patient themselves, unless they are under the age of 16 years, or prior arrangements have been made, with the patient’s consent.

Tests requested by hospital consultants

If you are under the care of hospital consultants, they may arrange for blood tests or scans (e.g. x-ray, CT, MRI). Please note these results will not be sent directly to the GP – they will be sent to your hospital consultant, and they will contact you if required, or you can contact them.

Please do not call the surgery for these results as we will not have this information. If you are waiting for results but have not heard back, please contact the hospital for an update.

NHS App

Please note that we do not print out test results or any documents/ clinic letters for patients. Test results and documents are available to view on the NHS app. If you require any information about your health to provide to a third party (e.g. solicitors, council etc.), you can access your health record through the app and download and print whatever you require. Download the app below and register to view your medical record.

Documents on the NHS App

If you have been seen by a hospital consultant or at A&E, in some instances you may be able to view clinic letters on the NHS app straight away. However, we may not have received the clinic letters yet, so we would not be able to see this on our system.

Please note that until we receive the clinic/ discharge letters from the hospital, we will not be able to discuss anything/ query anything regarding the letter with the GP.

Once we receive the clinic letters from the hospital, they will be uploaded to your medical record for the doctor to review and action. If the doctor needs to discuss anything with you, you will be asked to book an appointment.